Deliver the business partnership 

Once you’ve signed the agreement, the partnership moves to delivery. Both parties need to contribute to managing the relationship. 

What’s involved in delivery

• Project management: identify main contacts for each partner, define roles and responsibilities, agree on key dates, approval requirements, reporting requirements and escalation processes. 
• Deliverables: track and deliver what’s promised including reporting on project status and due dates.  
• Changes: agree and record any changes to deliverables, timelines, responsibilities, rights or benefits. 
• Strong communication: agree on when and how often you’ll communicate. Be clear, timely, honest and proactive. Tell partners early if there’s a problem. Don’t wait until reporting time. 

Nurture the relationship  

The delivery stage is an opportunity to deepen the relationship and build the connection with your business partner. For example, you could: 

• hold regular relationship check-ins between key people from both organisations  
• share good news or media coverage 
• provide photos, stories or audience feedback 
• acknowledge staff or client participation 
• offer a short debrief after major activities.